![]() ![]() This HP Update software will periodically check on the web to see if any firmware, drivers, or other software updates are available for the HP products installed or connected to the computer. The first affects all printers and uses a piece of software that is installed during the printer setup called HP Update. ![]() these updates will not make your printer work any better.ġ. HP will use a few different methods in attempt to get firmware updates pushed out to inkjet printers. In most cases a newer version replacement smart chip will need to be obtained from your supplier to resolve this error condition but in some cases the internal printhead may have dirty electrical contacts or internally bent/broken pins (It is always suggested that you disable either the ‘Auto Update‘, ‘Update Printer‘ or ‘HP Update‘ feature moving forward to help prevent future chip lock-outs when using refilled ink cartridges. Typically when this occurs the error message “Cartridge Error: cartridge missing or damaged”, or similar language will be displayed when using remanufactured ink cartridges that have a replacement chip installed. Some of the newer HP printers may receive a firmware update (either installed automatically or manually installed by the consumer) which, may lock-out the cartridge’s smart chip and prevent the device printing. Here is how to disable HP Automatic Updates ![]()
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